Youruse of our services may involve the collection and use of your Information (as defined in clause 3 herein) by us. It is important for you to understand how this happens and how you may control it, so please read this Policy carefully.
If you wish to contact us regarding this Policy or any privacy-related matters, please contact our Privacy Officer via email at email@example.com
This Policy applies across all of our services as defined in N-Gage’s Terms of Service.
Please also note that this Policy does not apply to Information collected: (i) through third party services (including any third party websites) that you may access through our services; or (ii) by other companies and organizations who advertise their services on our services.
In providing our services, we collect, store and use the following Information relating to you:
“Information” is Personal Information and Non-Personal Information;In certain cases you will be given the option to not provide us with your information, in which case, if you decide to not share information, certain features within the N-Gage app may not be available to you.
"Personal Information" is any information or combination of information that relates to you, and can be used to identify you. Personal Information may include, but will not be limited to the following:
“Location Data” is information that we collect regarding your location (when you use a location-enabled service), including:
“Non-Personal Information” is any information that relates to you but from which it is not practicable to directly or indirectly identify you, including Personal Information in aggregated, anonymised or pseudonymised form.
“Shared Information” is information about you or relating to you that is voluntarily shared on our services, including postings that you make on our services (including your public profile, the lists you create), any postings from others that you re-post and including Location Data and Log Data associated with these postings. Shared Information also includes information about you (including Location Data and Log Data) that others who are using our services share about you.
We may use your Information for any of the following purposes:
We use may use a third party service provider to conduct these surveys and such third party service provider will be prohibited from using your personal information for any purpose other than conducting the survey. You will be given the option to opt out of participating in such surveys and promotions, in which case certain features within the N-Gage app might not be available to you.
Please note that for the purposes of seeking to provide our users with a better experience, to improve our services or otherwise where you have consented, Personal Information collected through our services may, subject to user privacy controls (where available), be used by our other services (including in an aggregated or individualised manner).
For example, Personal Information collected during your use of the Site may be used to suggest particular content that can be made available to you on the N-Gage App or be used to try to present more relevant advertising to you. You may also be able to use, migrate or export your Personal Information contained in one of our services to another of our services, where such option is available.
If any of your Personal Information comprises of Your Content (as defined in the N-Gage Terms of Service), we and our affiliate companies may, subject to this Policy, use such Personal Information in accordance with the “Your Content” section of the N-Gage Terms of Service.
Other than as permitted under this Policy or as otherwise consented to by you, we will not your Personal Information to any other third parties for their processing for any purposes.
We and our affiliate companies may share your Personal Information within our group of companies and with joint venture partners and third party service providers, contractors and agents (such as communication service providers who send emails or push notifications on our behalf, and mapping services providers who assists us and you with location data), in each case, for the purposes of: (i) providing and maintaining our services to you; (ii) assisting us in carrying out the purposes set out under clause 4 above; (iii) carrying out our obligations and enforcing our rights under the N-Gage Terms of Service or this Policy; and/or (iv) help understand and improve our services. These third parties may be located, and use and store your Personal Information, outside of your jurisdiction for these purposes.
Where we or our affiliate companies do share your Personal Information with any third parties, we will use reasonable efforts to ensure that such third parties only use your Personal Information: (i) in compliance with this Policy; and (ii) subject to any other instructions we give them, including any appropriate confidentiality and security measures that we implement.
You consent to the third party use, sharing and transfer of your Personal Information, both inside and outside of your jurisdiction, as described in this Policy.
We allow third parties such as analytics providers to collect your Personal Information over time and across different websites or online services when you use our services.
Our servicesallow forShared Information to be shared publicly with all users of that service and not just your contacts. Your “last seen” and status submission will be seen by all users of the N-Gage app and not just your contacts, unless expressly blocked by you. Our services in particular are primarily designed to help you share Shared Information with the world via features either provided by us or third parties, so Shared Information can be broadly and instantly transmitted and will remain public for as long as you do not delete it.Please note that even after you delete Shared Information, it may still be separately cached, copied, or stored by, or remain public through, other users or third parties who are not affiliated with and not controlled by us.
Please consider carefully what you post and communicate through our services. Do not submit and share information that you would not want to be viewed publically and globally. In some instances, you may control what access the wider public has to your Shared Information via the privacy settings in some of our services. To request the removal of an unauthorised account, please contact our Privacy Officer.
Newsletters and other types of communications
When you use our service, we may use your Information to send you emails, newsletters, articles, text messages, in app messages or push notifications to your device.
We may from time to time send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend one of our services for maintenance). You may not opt-out of these service-related announcements, which are not promotional in nature.
In some jurisdictions, certain Personal Information, such as information about your race or ethnic origin, religious or philosophical views or personal health, is characterised as “sensitive” and is subject to stricter regulation than other personal information. Please note that the content and Information that you input to our services, such as photographs or information about your school or social activities, may reveal your sensitive Personal Information to others.
We urge you to consider whether it is appropriate to communicate Personal Information of a sensitive nature in the manner you are proposing to communicate it using our services.
Please note that we do not use your sensitive Personal Information for the purpose of serving advertising to you.
Our service may link you to, social media or other services (including websites) provided by a third party. For example:
As contained in N-Gage’s Terms of Service, children under the age of 13 are not allowed to use our services. We do not knowingly collect Personal Information from any children under the age of 13. Please contact our Privacy Officer write to firstname.lastname@example.org if you believe we have any Personal Information from any children under the age of 13 and we will promptly investigate (and remove) such Personal Information. We reserve the right to delete or deactivate an account of the user who is found to be under the age of 13. Upon such deactivation, all Information shared by users shall be permanently deleted.
We operate and may continue to operate servers in a number of jurisdictions around the world, so the server on which your Personal Information is used and stored may not be in your jurisdiction.
We use a variety of security technologies and procedures for the purpose of preventing loss, misuse, unauthorised access or disclosure of Information.
In our service, we will use encryption technology to protect certain sensitive Information (such as location data) provided by you to us. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. Our systems and the communications networks through which you access our services may be subject to security breaches and failures which are due to circumstances beyond our reasonable control. If you have any questions regarding the security of your Personal Information, please contact our Privacy Officer.
The messages sent by you to any other user of the N-Gage app shall be stored for a period of seven (7) days, once received by the other user. If the user has not been delivered to the user on account of him being offline, then the message will be on the server for a period of forty five (45) days, after which the same will be deleted.
Subject to the provisions set out under 6 herein and applicable laws and regulations, we will only use your Personal Information for so long as is necessary to fulfill the purposes as set out in this Policy.
Subject to applicable laws and regulations, you may have the right to request to receive a copy of and make any corrections to your Personal Information which we hold, and to request that we deactivate and not use any of your Personal Information that is stored by us. You may direct such request to our Privacy Officer, or where we offer this option in our services, you may also log into your account with us and make the appropriate changes. We will respond to all requests made to our Privacy Officer under this “Retention of your Personal Information” section within 60 days.
Should your account be terminated by you or us for any reason, we will (subject to the above paragraph) take steps to ensure that your Personal Information is no longer available through our services, or otherwise used by us, within a reasonable period of time (subject to technical limitations) after such account termination. However, it is important to note that communications made by you using our services may put your Personal Information in the hands of third parties that we cannot control.